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Privacy & Security

Contact Us for Assistance

Telephone:  1-941-786-1025 between 9:30am & 5:30pm ET (Monday – Saturday)

Email: [email protected]  (we will get back to you before the end of the next business day)

Twist Boutique values customer privacy.  Requested personal information, including your name, shipping address, telephone number, e-mail address, billing address, credit card number, and expiration date will not be sold or traded to any outside companies.

Information Collected & Purpose:

Twist Boutique collects this information in order to:

  • Process an order
  • Verify your identity for payment authorization
  • Contact you regarding your order status
  • Ship your order to you
  • Enter you in a sweepstakes (only if you request)
  • Send you an Twist Boutique newsletter (only if you request)
  • Generate anonymous statistics
  • Provide you with an excellent shopping experience.

Once Twist Boutique gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party fulfillment center (eg UPS), but your name and address will not be used for any other purpose than delivery of your order.  Your name and address will not be sold or traded to mailing-list firms.

Unsubscribing from Newsletters

To opt out of receiving communications from Twist Boutique, just go to our unsubscribe page and enter the requested information, or email us.

Updating Your Information

If the personal information Twist Boutique has gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us. To request a change or removal of your personal information, please contact us.

Security

Twist Boutique is committed to protecting the privacy of your personal information. To protect the information you send from your computer to Twist Boutique e-commerce system, this information including your credit card number, name, and address is encrypted using Secure Sockets Layer (SSL) software. Internally, we use encryption and Web security technologies to protect the privacy of your personal data. Only parties responsible for processing your order have access to your credit card and bank information.

Twist Boutique continuously reviews its policies and practices to ensure that all customer information remains secure.

Technology

"Cookies" are small pieces of information that are stored by your browser on your computer hard drive. You must have cookies enabled in order for you to be able to perform many of the general functions on the Twist Boutique Web site including the use of our shopping cart. Twist Boutique does not use cookies to store or collect any personal information such as names, addresses, or payment information. To learn how to enable cookies on your computer, visit the website of your browser's manufacturer.

Bottom Line - Legal Disclaimer

The only time Twist Boutique will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.

If you have questions about this privacy statement, please email the Twist Boutique customer service department at [email protected]

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